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BUSN20016 Research In Business 8
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BUSN20016 Research In Business 8
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Course Code: BUSN20016
University: Central Queensland University
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Country: Australia
Question:
Discuss about the Difficulties in employee engagement, wages and workforce performance
Research aim, objectives and research questions: What are the potential research objectives and questions that can address the problem? Justification and potential output of the research project: Why is your chosen project important both theoretically and practically? What are the potential outputs and outcomes of your research? Conceptual framework: An analysis of the literature relevant to the research topic that will give you the conceptual basis for conducting this research. Methodology and presenting secondary data: Based on the conceptual framework, research aim(s) and objectives, you need to provide a detail description of the data collection methods and tools, data sources and the methods/tools that you will use to analyse the data.
Answer:
Introduction:
The efficiency and the capability of the enterprise depend upon the positive contribution given by the employees to accomplish the given tasks within the specified time and cost. The designing of the employee engagement program with respect to the wages and the expected performance is the difficult tasks to manage. The decision making capability and creative skills of the project manager plays a vital role in the development program of engagement schedule for the stakeholders. The focus should be given on analysing the problems which can exist in the construction of the employee engagement schedule. The research study is driven in the direction to analyse the difficulties which are associated with the project of setting wages and salary, engagement program, and measuring performance of the employees. The analysis of the problem domain helps in constructing the effective conceptual model for resolving the issues which exists with the designing of the stakeholder engagement program
Problem Statement
The problems which are attached with the stakeholder engagement program are analysing the efficiency of the plan to get required output, inefficiency in managing the communication between the internal and external employees, no clear vision of goals and objectives, no broadcasting of the performance appraisal report to generate positive energy, inefficiency of the plan to analyse the return on investment of the project, no grievance handling program, no analysis of the required contribution of the stakeholder for giving them handsome amount of wages to the required work, and others. The employees are not positively charged by getting poor wages with respect to the work done by them to complete the project schedule on time.
Research Aims
The aim of the research is to analyse the difficulties faced in developing the stakeholder engagement plan, setting of wages and salary, and evaluating the performance. The outcome of the research is to develop a conceptual model for realising the difficulties and providing alternative solution to overcome the problem domain.
Research Objectives
Analyse the difficulties in the development of the stakeholder engagement program
Analyse the difficulties in the setting of wages and salary for motivating employees positively
Analyse the difficulties in evaluating the performance of the employees by using effective tools and techniques
Development of the conceptual model
Analyse the potential outcome of the research program
Research Questions
What are the difficulties faced by the top executives in the development of the project stakeholder engagement plan, fixing of wages and salary, and measuring performance of the employees?
Justification and Potential Output of the project
The research program focuses on identifying the problem domain which exists with identification of engagement schedule and communication plan to improve the efficiency of the work flow between the working units. The engagement program should match with the project objectives and goals of the enterprise (Whitney, and Daneils, 2013). The systematic review should be driven for analysing the community between them for exchanging information. The contribution of the people should be measured for providing them adequate amount of wages to them so that they can remain enthusiastic for completing the project activities within the specified time and cost. The development of the research program helps in
Analysing the problems which the top executives face in analysing the performance of the employees and awarding with the handsome amount of wages and remuneration
Improving the efficiency of the organization working plan
Improving the systematic distribution of resources, information, and data
Scheduling the processes activities among the workers
Increasing level of communication
Increasing contribution of the stakeholders
Increasing wages and salary of the employees
Ease of analysing performance of the employees
Potential Outcome
The potential outcome of the investigation of literature review and collecting data from arranging interview session and others helps in developing effective conceptual model which focuses on increasing the efficiency of developing effective stakeholder engagement program to identify their contribution in the process of project accomplishment. The evaluation of performance with the deployment of effective tools and techniques and setting performance appraisal and key performance indicators helps in providing required wages and salary to the employees. The systematic arrangement of appraisal program increases the efficiency and enthusiasm of the employees to give their best for the progress of the undertaken project (Radujkovic, and Sjekavica, 2017). The research program plays a vital role in developing new opportunities for the workers to show their talent with respect to the engagement program. The synchronised approach should be followed to analyse the problem domain and implement the resolution technique in setting of wages of the employees to fill their heart and mind with positive motivation and develops a connected relationship between the employees and entrepreneur (Radujkovic, and Sjekavica, 2017).
Conceptual Framework
The conceptual framework is designed by evaluating the literature review with respect to the difficulties associated with the development and designing of the engagement program, setting of wages, and performance measures evaluation (Lebcir, and Choudhrie, 2011). From the study of the literature review, it has been identified that the employees performance is degraded because they are not getting adequate payment and remuneration in relation to the amount of work and time they give in the development cycle of the project (Oehmen, and at.el., 2015). The feeling of dissatisfaction is generated in the employees since they are not able to receive compensation for their work, poor payment of wages, poor promotion strategies, lack of remuneration program, no security to the job, poor communication between the working employees, no systematic division of work, no healthy working condition, no availability of resources at time of need, no job satisfaction of the employees, and others. There is no specific program arranged for measuring the contribution and work performance of the employees (Sperling, 2015). The employees satisfaction towards their work can be improved by providing them handsome amount of wages and salary with respect to the work done, managing good and healthy relationship between the superior and sub-ordinates, deploying performance appraisal periodically, providing remuneration for the appraisal, arranging training program for professional and personal development of the employees, active participation of employees in taking suggestion and innovative ideas, and others. the following diagram shows the conceptual model designed for resolving the issues and difficulties which are associated with the development of the stakeholder engagement program and other managerial activities (Vidal and Marle, 2015).
Research Hypothesis
The research hypothesis is prepared by analysing the literature paper of different authors collected from the online library to analyse the difficulties which the board of directors and top manager feels in the development and systematic arrangement of the stakeholder engagement and communication program, setting of wages and salary, and implementing performance appraisal tools and technique (Dao, Kermanshachi, Shane, and Hare, 2016).
Research Hypothesis
Hypothesis 1
RH0: There in no relation exists between the stakeholder engagement program and growth of the employees
RH1: There is a direct relation between the stakeholder engagement program and growth of the employees. The effectiveness of the engagement program results in increasing the efficiency and calibre of the working employees
Hypothesis 2
RH0: There in no difficulty in fixing wages and salary according to the work performance of the employees
RH2: There in difficulty in fixing wages and salary according to the work performance of the employees because it is difficult to measure the performance and contribution of the employees accurately.
Hypothesis 3
RH0: There is no difficulty in implementing measures, tools, and techniques for evaluating the performance of the employees
RH1: The top executives face difficulty in implementing measures, tools, and techniques for evaluating the performance of the employees
Hypothesis 4
RH0: There is no relation between the project success and employees performance
RH1: There is direct relation between the project success and employees performance. The project can be successfully accomplished by having positive contribution from the employees
Hypothesis 5
RH0: There is no relation between the wages ad salary and the performance of the employees
RH1: There is direct relation between the wages ad salary and the performance of the employees. The handsome amount of wages provided to the employees make the employees compel to give their 100% contribution in accomplishing the given task
Research Methodology
The qualitative and quantitative data collection methods are used for collecting the data for developing a research hypothesis and designing of the conceptual model for the analysis of difficulties faced in the development of employee engagement program, wages, salary, and measuring of the performance. The focus should be given on demonstrating the in-depth data retrieval for the varying sources to increase the effectiveness of the proposed project.
Data Collection
The different methods are used for collecting the data from primary and secondary sources to analyse the impact of engagement program on enhancing the performance of the employees.
Round table Discussion: The round table discussion was arranged with the employees and the experts of the organization to present their views on evaluating the difficulties which they face in the development of the stakeholder engagement and communication program. The discussion helps in concluding the impact which can be seen on improving the level of employee performance by managing handsome amount of wages and required remuneration.
Interview: The face to face interview s arranged with the top executives of the 5 organization. It helps in analysing the procedure which they follow to motivate their employees to achieve the project successfully. The interview questions which are designed are as follows:
How you motivate your employees to contribute fullest for achieving project success?
What is the impact of handsome amount of wages and salary on the employee performance?
What is the impact of stakeholder engagement program on enhancing the performance of the stakeholders? (Ashton, and Wood, 2012)
What difficulties do you face in the designing of stakeholder engagement and communication program?
What difficulties do you face in setting the wages and salary for the particular employees?
The analysis of the answers of the interview questions helps in designing an effective research hypothesis and development of the conceptual model.
Questionnaire: The questionnaire is arranged with the focused group of the organization to analyse their opinion, facts, and thoughts on the difficulties which arise in the designing of the engagement program, setting of required wages, and evaluating the performance (Passenheim, 2015).
Survey: The survey was organized on the enterprise to analyse the work done by the employees and the amount of wages they receive in the contrast to their contribution.
Literature Review: The selection of literature paper from the online library should be done for evaluating the difficulties faced by the entrepreneur in setting wages, engagement program, and performance measures for the employees. The analysis of the research work and limitation of the different authors provides a new direction to the undertaken research.
Data Analysis
The data analysis procedures help in evaluating the difficulties and problems which the top executives feel in the development of the engagement program, wages, and performance measure. The development of the data matrix with respect to the literature review helps in evaluating the problem domain which exists with the top executives in motivating the employees with the positive energy (Baccarini, 2015). The opinion, thoughts, and facts of the experts should be noted down in the prescribed format so that the information can be effectively retrieved. The qualitative analysis of the interview session with respect to the interview questions helps in analysing the views of the top executives which they feel and implementing in promoting and evaluating stakeholder performance (Botchkarev, and Finnigan, 2015).
Project Schedule
Activities
Sub-Activities
Milestone
Duration
Start Date
Finish Date
Project Start-up phase
Proposal of the research topic
7
15 Oct, 2018
23 Oct, 2018
Creation of the research Agenda
3
24 Oct, 2018
26 Oct, 2018
Approval of the research topic
M1
1
29 Oct, 2018
29 Oct, 2018
Project Planning
Creating organization of the research study
7
30 Oct, 2018
7 Nov, 2018
Identifying the resources used for collecting data
7
8 Nov, 2018
16 Nov, 2018
Planning of travel and tour for data collection
M2
5
19 Nov, 2018
23 Nov, 2018
Requirement gathering phase
Collection of data from primary sources
3
26 Nov, 2018
28 Nov, 2018
Collection of data from secondary sources
3
29 Nov, 2018
3 Dec, 2018
Development of the data analysis matrix
M3
5
4 Dec, 2018
10 Dec, 2018
Designing phase
Draft 1 Completion
7
11 Dec, 2018
19 Dec, 2018
Draft 1 Submission and Approval
1
20 Dec, 2018
20 Dec, 2018
Draft 2 Completion
5
21 Dec, 2018
27 Dec, 2018
Draft 2 Submission and Approval
1
28 Dec, 2018
28 Dec, 2018
Upgrading the feedback in the report
M4
3
31 Dec, 2018
2 Jan, 2019
Evaluation phase
Limitation of research study
3
03 Jan,, 2019
07 Jan, 2019
Identifying the future scope of the project
3
08 Jan, 2019
10 Jan, 2019
Identifying the recommendation
2
11 Jan, 2019
14 Jan, 2019
Concluding remark of the project
M5
2
15 Jan, 2019
16 Jan, 2019
Closure Phase
Writing tasks completed
3
17 Jan, 2019
21 Jan, 2019
Research thesis submission
2
22 Jan, 2019
23 Jan, 2019
Feedback
1
24 Jan, 2019
24 Jan, 2019
Close up
M6
1
25 Jan, 2019
25 Jan, 2019
Gantt chart
Project Budget
Activities
Cost ($)
Project Proposal
200
Project Proposal Approval
400
Creating the research Agenda
200
Designing of the research structure
200
Data collection from various primary and secondary sources
1200
Data analysis program
300
Development of the research draft
200
Development of the research report
600
Managing interview and questionnaire
800
Travel and tour
1500
Internet connectivity
700
Stationary
400
Total Cost
6700
Research Study organization
The research study is divided into seven segments. The first segment of the research study focuses on the project aim, overview, objectives, and designing of the research questions for the proposed research study. The second segment focuses identifying the potential output of the research work which helps in analysing the impact of wages on the growth of employee performance. The third segment focuses on designing the conceptual model for the undertaken research study on employee engagement plan and performance measurement. The fourth segment focuses on generating the research hypothesis by undergoing the literature review. The fifth segment contributes in the process of data collection and data analysis phase. The sixth segment focuses on generating the project schedule to develop and completion of research work within a specified time. The last segment evaluates the cost incurred in the completion of the undertaken research work.
Conclusion
It can be concluded that the development of the conceptual model helps in the systematic analysis and approach for recognizing the work performance of the employees and development of the stakeholder engagement plan. There is a direct relation between the stakeholder engagement program and growth of the employees. The effectiveness of the engagement program results in increasing the efficiency and calibre of the working employees
References:
Ashton, P., and Wood, L. (2012). The factors of project complexities. 1st ed. [ebook]. Retrieved from https://www.irbnet.de/daten/iconda/CIB_DC24048.pdf
Baccarini, D. (2015). The concept of project complexities- A review. International journal of project management, 14(4), pp. 201-204. Retrieved from https://ieg.ifs.tuwien.ac.at/~aigner/projects/planninglines/evaluation/Project_Management/papers/baccarini96complexity.pdf
Botchkarev, A., and Finnigan, P. (2015). Complexities in the context system approach to project management. 1st ed. [ebook]. Retrieved from https://arxiv.org/ftp/arxiv/papers/1412/1412.1027.pdf
Dao, B., Kermanshachi, S., Shane, J., and Hare, E. (2016). Identifying and measuring project complexities. 1st ed. [ebook]. Retrieved from https://www.researchgate.net/publication/303391889_Identifying_and_Measuring_Project_Complexity
Lebcir, R., Choudhrie, J. (2011). A dynamic model of the effects of project complexities on time to complete construction projects. International journal of Innovation, management, and technology, 2(6). Retrieved from https://ijimt.org/papers/179-A10002.pdf
Oehmen, Josef, Thuesen, Christian, Ruiz, Pedro, Geraldi, and Joana. (2015). Complexity management for projects, programs, and portfolios, An engineering system perspectives. 1st ed. [ebook]. Retrieved from https://orbit.dtu.dk/files/108586258/Complexity_Management.pdf
Passenheim, O. (2015). Project Management. 1st ed. [ebook]. Retrieved from https://home.hit.no/~hansha/documents/theses/projectmanagement.pdf
Radujkovic, M., and Sjekavica, M. (2017). Project management success factors. 1st ed. [ebook]. Retrieved from https://www.sciencedirect.com/science/article/pii/S1877705817331740
Sperling, D. (2015). Guide to project management strategies for complex projects. 1st ed. [ebook]. Retrieved from https://onlinepubs.trb.org/onlinepubs/shrp2/shrp2prepubr10guide.pdf
Vidal, L., and Marle, F. (2015). Understanding project complexities: Implication of project management. 1st ed. [ebook]. Retrieved from https://hal.archives-ouvertes.fr/hal-01215364/document
Whitney, K., and Daneils, C. (2013). The root cause of failure in complex IT projects: Complexity itself. 1st ed. [ebook]. Retrieved from https://core.ac.uk/download/pdf/81107355.pdf
Williams, T. (2015). The nature of risks in complex projects. 1st ed. [ebook]. Retrieved from https://www.pmi.org/-/media/pmi/documents/public/pdf/learning/pmj/early-edition/aug-sep-2017/j20170855.pdf
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