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CP5607 HCI Project Milestone 2
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CP5607 HCI Project Milestone 2
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Course Code: CP5607
University: James Cook University
MyAssignmentHelp.com is not sponsored or endorsed by this college or university
Country: Australia
Question:
The data you are going to collect should help you to validate some assumptions you may have for the interaction design of your application. For example,What user group do these people represent? What is their background? What skills do they have relevant to your project? What are their relevant physical characteristics? What related tasks do they perform currently? How often are the tasks performed? What are the time constraints on tasks? Where and in what conditions are tasks performed? Inside, outside? Classroom, library, laboratory? Relaxed or stressful? Do the environmental conditions make it hard to hold small devices?How are existing tasks learned? e.g., do they need special training? What other relevant tools does the user have? What communication channels do they use in conjunction with the activities?What do they see as their needs for better tools/devices? Are there relevant social concerns (e.g., ethics, privacy)? What kinds of breakdowns occur in doing the tasks, and what do they do about them?
Answer:
Team members name and Roles
In our group have five members, every members has different work for improving the efficiency of the project.
Name
Role
Member 1
Designer, planner, interviewer
Member 2
Coder, prototyping,
Member 3
Tester
Member 4
Analysist, data collection
Member 5
Information collector
Prototyping Plan
In this milestone, we are prototyping the website that we are discussed in previous milestone. The website provides consultation for drug abuse. By the help of this website we can analysis and found some solution for controlling the effect of drug abuse on college student. Most of the collage students are taking drugs now. Therefore, if they want to quite this habit they can register on our website and our consulting doctors can suggest through the chat or question answer page.
Storyboard images
The prototype of the application had to be designed to have a user interface. The figures below show the features present in the prototype.
First user testing plan
User test procedure: The procedure for testing the website will discover the problem that user face at the time when browsing the website. The test would be performed on individual basis.
Team work allocation: One of the member was allocated to check through the login and registration page of the user. The second member check through the format of the web page. The third member check the designing of the page.
Tasks use to test: The login and registration test is done to see whether the user could fill all the mandatory details or whether the details submitted is incomplete.
Participants: Family, Friends and Relatives
Data are collected in questionnaire format
For data collection, we employed a questionnaire as the mode of data collection. A questionnaire is effective because it allows for predetermined questions that cover all the areas that are intended by the interviewer. The interviewer also has a chance to get a clear and unaltered response from the respondents. questionnaires are also cheap, convenient and consume less time.
Are you facing any issue while filling the details during the registration?
Yes
No
Are you able to login to the page after registration?
Yes
No
Are you facing any issue while filling the details during the registration?
Yes
No
Script:
User 1: After using the website, I analyze that the after submitting the details during the registration, I was not able to still login to my page. The participants would be the target audience.
User 2: While filling the form, I was not clear about the details that need to be fill.
User 3: I forgot the login password but when I tried to go to the forget option I could not access the forget password button.
First user testing report
Participant
Testing Environment
Testing Results
Recommendations
Relative
Filling of Registration form
ü
Easy to understand
Friends
Login page
x
Better to avoid similarity in username and password.
Family
Forget Password
x
Get proper access to this link
Second user testing plan
User test procedure: In order to test the chat page, multiple participants will be involve in testing the performance of the website.
Team work allocation: One member check through the functionality of the keyboard. The second member check through the chat process whether the user are able to connect with the team. The third member would check whether the user receiving the message within time.
Tasks use to test: The chat option is test to see whether user after filling the necessary details could connect with the helpline team. Whether the page is loading properly and response to the chat is quick or not.
Participants: Friends, Family and Relatives
Data are collected and recoded in questionnaire format
Is the chat option working well?
Yes
No
Is the help desk responding to your message?
Yes
No
Are you liking the implementation of chat option?
Yes
No
Script:
User 1: While using the chat option, I could analyze the response from the help team was very slow.
User 2: I think the chat option would be better to maximize.
User 3: I found that the loading process is very slow.
Second user testing report
Participant
Testing Environment
Testing Results
Recommendations
Family
Chat process
ü
Give an option to maximise the chat box
Friends
Loading of the page
ü
Make the process of loading fast
Relatives
Response from the help desk
ü
Response from the help desk need to be quick
Discussion and lesson learnt
From the study done on the web page, several test has been done on the web page. The things that could be learnt from it is about the problem faced during the filling of the registration form. Things that are mandatory are necessary to be filled or else the form would not be submitted. After the registration the user need to login to the page. It has been notice that the user was not able to login even after submitting the form. Thus, the user had to register again and login to their page. When the user went to the home page they could not get access to the login page and when user forgot the password the user could not properly login again. In the chat process, user was not able to connect with the help desk team as the loading of the page or the response from the team was not quick. Thus, all this issue need to be resolve.
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