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Facilities Management: Introducing Matrix Management

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Facilities Management: Introducing Matrix Management

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Facilities Management: Introducing Matrix Management

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Question:
Describe about the Facilities Management for Introducing Matrix Management.
 
Answer:

Introduction
This report briefs about the different skills of the team members that are important for success of any undertaken project. As opined by Kerzner (2013), when a project team is working on a project then it has to work together and with co-operation so that they can deliver a better project to the client. Assigning specific roles and responsibilities to the different team members is important from both the client and the service provider’s point of view. This distribution of the responsibilities is also important for the successful completion of a specific undertaken project (Alexander, 2013). Since the project teams generally consist of people having different skills, strengths and weaknesses.
1. Skills required for team members
In today’s world the success of a project depends on the total team work of a project management team. Therefore all the team members need to have the basic skills that are required for the development of the project. Today, the project teams are using the different new project management tools that provide better access to the data about the components of the project. The following are the some of the skills that required for the team members in project management team.
Team building:  When there is need to a huge project or a project that will continue for a long time, then the project needs a bigger team. Therefore as project manager it is necessary to develop or create a sense of team work, so that the whole team can work with each other (Dugan, 2014). Again in a situation of conflict the project manager have to play a vital role to resolve the conflicts between the stake holders of the total project.
Decision making: while making decisions it is advised that the whole team should involve in the decision making. In most of the scenarios it is good but not necessary. Some decisions can be made by only the project manager, so that they can test their skills of decision making (Tiainen, 2014). While making a decision the different constraints are to be considered like the schedule, quality and the acceptance of the project.
Motivation:  In some scenarios, it can be observed that the project development team feels exhausted, drained or demotivated. In this case the project manager has to motivate charge and push them to get the remaining work done.
Communication: Project managers have to follow proper method of communication while conducting a meeting, providing the feedback to the team, sharing the data related to the different aspects of the projects to the different stake holders.

Fig 1: Skills of a Project manager
(Source: Hwang & Ng, 2013. pp-274)
Leadership:  Without a proper leadership a project cannot be successful. Because from the first step of planning to the execution of the plan will need someone who can set an example before the team members (Burke, 2013). Therefore to speed up the execution of a project plan, there have to be someone who can create a goal for the team.
Negotiation skill:  the project manager is the only link between the stakeholders of the project and the development team. It is the responsibility of the project manager to make both of them happy (Levy & Ramim, 2015). For this the project manager must negotiate with both the parties to have a win-win situation. For the stake holders it may be the pricing, scope of the project, schedule and quality.
Problem solving skills: For a project manager it is important that they possess excellent and creative problem solving approach to the different problems. In the project development, sometimes this skill is used to find out the issue behind the problems. Since solving that issue can help in solving the total problem.
 
2. Impact of continual outsourcing and downsizing of the projects
For the projects that require a large number of people and high level of technical expertise are outsourced. Since only few organizations and their project development team have that expertise to successfully manage the technical complexities of such projects. The organizations, which goes for the outsourcing do not have the in house expertise of monitor the quality is being delivered project (Kerzner, 2014). The reasons behind the outsourced projects often fail are, unclear and inaccurate requirements of the client organizations. Therefore the organizations which are outsourcing their projects have to understand the nature of the outsourcing they need and then use the highly qualified professionals to write down the organizational requirements so that there would not be any conflict between the project development team and the client organization.
The downsizing reduces the size of a business so that the financial performance of the organization. Globalization of the market and the business helps the organization to deploy the required human resource, technology and the required capital to implement a project. After the downsizing the organization loses the expertise, skills, valuable relationships and the experience of the employees (Rosemann & vomBrocke, 2015). At the same time it is also true that in some scenarios the downsizing of the business becomes an inevitable option.
Conclusion
To get a better outcome from the implemented project it can be advised to have a practice in the organization that will help in the better project management. For this the organization can use the matrix management structure in their management practices. This is a practice in which there is more than one reporting line for the individuals who are working on a project.  This management structure helps in pooling the people having similar skills for implementing a project. As an example, for engineering project the engineers and they report to the engineering manager. The key advantages of this management practice is
It helps in increasing the cooperation and communication throughout the organization. It also helps in utilizing the human resources and talents that were not accessible before.
When a project includes different resources from different companies, then to deliver the project on time and efficiently then the organizations can use this management structure.
This management practice also helps in exploring the capabilities of the people working in an organization. This will help the employees in the delivering better services in complex and interconnected business environments.
This matrix management practice also helps the development team to be more flexible. This flexibility helps the organization to function according to the market and priorities. Consequently this technique helps in providing better project management in the large and complex projects.
 
References
Alexander, K. (2013). Facilities management: theory and practice. Routledge.
Brooks, M., & Kakabadse, N. K. (2014). Introducing matrix management within a children’s services setting–personal reflections. Management in Education, 28(2), 58-63
Burke, R. (2013). Project management: planning and control techniques.New Jersey, USA.
Dugan, B. A. (2014). The Development of Project Management Skills.Advancing Human Resource Project Management, 313-349.
Hall, K. (2013). Revisiting matrix management. People and Strategy, 36(1), 4.
Hwang, B. G., & Ng, W. J. (2013). Project management knowledge and skills for green construction: Overcoming challenges. International Journal of Project Management, 31(2), 272-284.
Kerzner, H. R. (2013). Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons.
Levy, Y., &Ramim, M. M. (2015).The Effect of Competence-Based Simulations on Management Skills Enhancements in E-Learning Courses.
Rosemann, M., &vomBrocke, J. (2015). The six core elements of business process management. In Handbook on Business Process Management 1(pp. 105-122). Springer Berlin Heidelberg.
Tiainen, A. (2014). Decision-Making in Project Management.

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