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Course Code: HC3140
University: Cardiff University

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Country: United Kingdom

A health care organization is comprised of different professionals who serve different functions. Their roles may determine how they view quality initiatives, including the different methods measurement and types of improvement tools.Design a graphic organizer (such as a chart or table) that identifies a minimum of three quality measurement/improvement tools. Describe how they are used for measuring quality by at least four professionals in a health care organization. You must include at least one administrative health professional, one midlevel provider, one physician, and one auxiliary staff member.

How is it used by the health care professionals?

1.Cause and effect diagram
It is also known as the fishbone diagram and it helps the health care professionals to analyze the root causes of an outcome.

By administrative health professionals (Medical office specialist)- It can be used to allocate different resources in a hospital setting by identifying the gaps.
By Mid level providers (Nurse practitioners) – To keep a record of the various sentinel events in a hospital for future occurrence of the problems (Tan & Payton, 2010).
By physician- It can be used by the physicians to record the cause of particular clinical outcomes for future research and it is an efficient tool for learning for the young physicians (Lucas ,Bulbul, & Thabet, 2013).

Health care assistants- A proper cause an effect diagram would help out the health care assistants in problem solving. For example for inhibiting hospital acquired infections.
2.Failure modes and effects analysis
It is a systematic and a proactive method of identifying the potential risks and their impacts.

By administrative health professionals (Medical office specialist) – It can be used for the prevention of medical errors, and design changes to address that. (Anand et al. 2015).
By Mid level providers (Nurse practitioners)-  To reduce the chances of catastrophic patient injury. It can be used by the nurses in special care nurseries and those involved in labor and delivery.
By physician-It is used in medication management. For example it can be used to analyze the primary cause of pain in patients and its risk priority number (Xue et al., 2016).

Health care assistants- To identify the risks and then reporting the same to the health care managers.
3.PDSA work sheet
Plan-to-do-study- Act rapid cycle testing helps to assess whether the change is leading to improving by the use of a learning process in a methodological way.

By administrative health professionals (Medical office specialist)- It can be used to test a change that has been implemented in the system, such as introduction of electronic documentation of records.
By Mid level providers (Nurse practitioners)-It can be used by the nurses for trying out an evidence based practice approach. It helps to evaluate the measurement goals, such as evaluation of the oral feeding guidelines for the neonates (Lenora Marcellu & MacKinnon, 2012).
By physician- It helps in understanding the challenges related to a particular disease. Plan and test the effective interventions and then learn from the outcomes.

Health care assistants-It helps in effective planning for a health care task.
Anand, U. A., Asif, A. S., Muhil, S., & Thomas, L. (2015). Healthcare risk evaluation with failure mode and effect analysis in established of new dialysis unit. The Journal of National Accreditation Board for Hospitals & Healthcare Providers, 2(1), 15.
Lenora Marcellus, R. N., & MacKinnon, K. (2012). Quality improvement for neonatal nurses, part II: using a PDSA quality improvement cycle approach to implement an oral feeding progression guideline for premature infants. Neonatal Network, 31(4), 215.
Lucas, J., Bulbul, T., & Thabet, W. (2013). An object-oriented model to support healthcare facility information management. Automation in Construction, 31, 281-291.
Tan, J., & Payton, F. (2010). Adaptive health management information systems: Concepts, cases, & practical applications. Jones & Bartlett Learning.
Xue, Z. P., Li, H. Y., Guan, R. T., & Chen, S. (2016). Applying healthcare failure mode and effect analysis to patient pain management in the anesthesia recovery period. Chinese Nursing Research, 3(1), 34-36.

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