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ITC505 ICT Project Management 2
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ITC505 ICT Project Management 2
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Course Code: ITC505
University: Charles Sturt University
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Country: Australia
Question:
You are to prepare, based on the Virtucon/ Globex scenario.
You are required to develop a charter for the Project including:
Part One:
MOV – Measurable Organisational Value
(This is the goal of the project and is utilised to define the value that your team project will bring to your client)
Identify the desired area of impact – Rank the following areas in terms of importance: Strategy / Customer / Financial / Operational / Social
With reference to your project, identify one or two of the following types of value:
Better – is improving quality important to your client?
Faster – does your client want to increase efficiency?
Cheaper – is cutting costs important?
Do more – does your client want to continue its growth?
Develop an appropriate metric – this sets the target and expectation of all the stakeholders. It is important to determine a quantitative target that needs to be expressed as a metric in terms of an increase or decrease of money.
Determine the timeframe for achieving the MOV – ask yourselves, when do we want to achieve this target metric?
Part Two:
Define Scope and produce a Scope Management Plan
Define the scope of the project and detail how the scope will be managed.
Provide a list of Resources
Identify and detail the resources for the project using MS Project where appropriate, including:
People (and their roles), plus any extra personnel that is required for the project.
Technology – any hardware, network and softw are need to support the team and your client.
Facilities – where will most of the teamwork be situated?
Other – for example, travel, training etc.
Part Three:
Using MS Project, develop a schedule using a high-level Work Breakdown Structure (WBS). It should include:
Milestones for each phase and deliverable
This will tell everyone associated with the project that the phase or deliverable was completed satisfactorily.
Activities / Tasks
Define a set of activities/tasks that must be completed to produce each deliverable.
Resource Assignments
Assign people and resources to each individual activities.
Estimates for Each Activity / Task
Develop a time estimate for each task or activity to be completed.
Project Budget
Develop a budget using the time and resources estimated for each task or activity
Part Four:
Project Risk Analysis and Plan
Document any assumptions you have made about the project
Using the Risk Identification Framework outlined in your text as a basis, identify five risks to the project – one for each of the five phases of the methodology.
Analyse these risks, assign a risk to an appropriate member, and describe a strategy for the management of each specific risk.
Part Five:
Quality Management Plan. It should include:
A short statement that reflects your team’s philosophy or objective for ensuring that you deliver a quality system to your client.
Develop and describe the following that your project team could implement to ensure quality: A set of verification activities A set of validation activities
Part Six:
Closure and Evaluation
Researching for the closure checklist and project evaluation
To prepare for this task, you will be required to provide an annotated bibliography.
Write an Annotated Bibliography for three (3) relevant texts or readings around project evaluation. The Annotated Bibliography is a critical examination of the most relevant, recent and scholarly research on the topic area that is not just a summary of the articles you have read.
You will submit this as an appendix to your project evaluation documentation.
Ensure that the AB submitted by you is your own work and has not been submitted elsewhere and comply with the University’s requirements for academic integrity.
Use the following resource to guide you around the research tools: http://student.csu.edu.au/__data/assets/pdf_file/0009/186444/annotate1.pdf http://libguides.csu.edu.au/itc
Develop a closure checklist that the project team will use to ensure that the project has been closed properly.
Develop a project evaluation –outline and discuss how your project’s MOV will be evaluated.
Answer:
Project Overview and Description
This project is mainly based on the development of a computer based system that is requested by Globex for assistance in the TAHS program. In this project, Virtucon will need to develop the proposed system that will have the following main features:
Student Details – The system will have entry and record feature for the student details who are enrolled in the TAHS program conducted by Globex.
Apprentice Tracking – The system will have a feature for tracking the apprentices who are enrolled within the TAHS program.
Skills Requirements – The system will also record the skills requirements for the placement in the industry.
Part One: MOV
Measurable Organisational Value
The goal of the project is to develop a computer based system that can be utilized for managing the TAHS (Training and Apprenticeship Program for High School Students) program proposed by Globex. The success of the project will be measured by the increase in the number of effective placements in agricultural equipment manufacturing sector.
Desired Area of Impact
In terms of importance, the areas are ranked as follows.
Areas
Ranking Justification
Strategy
The strategy is to enhance the TAHS program using computer based system
Operational
The computer based system will provide necessary features for the TAHS program.
Financial
Globex wants to minimize operational as well as project costs
Social
Globex wants to place more skilled students in the industry
Customer
There is no specific customer associated with this project
Project Value
From the given values, the two most important values that are essential for this project are Better and Do More. “Better” value refers to the improvement in the quality of recruitment in the manufacturing sector as the interested students will be trained and the best performing students will be placed in the industry once the academic session is complete (Kerzner & Kerzner, 2017). “Do More” value refers to the growth of the organization by recruiting efficient and trained employees in the manufacturing sector.
Appropriate Metric
It is expected that after the project, the organization will be able to reduce annual expenses by 20% as it will no longer need to train employees on frequent basis. Furthermore, with the placement of more efficient and trained employees, the annual productivity of the company in terms of profit is expected to rise by at least 30%.
Timeframe
The timeframe has been set for 6 months for achieving the Measurable Organisational Value after the project is completed. These six months have been taken for providing the students with sufficient time for undergoing the training process and getting ready for the placement. Within this period, the recruitment process will also be conducted in which the best students will be placed in the sector.
Summary of MOV
This project supports the effective training and placement of the students who are interested in joining the agricultural equipment manufacturing industry. The project will also be assisted by a computer based system that will help the students to understand the operations and the training process will also be faster and more efficient (Kundra & Sharma, 2015).
Part Two: Scope Management Plan
Scope is defined as a limitation or boundary within which a project must remain in order to be feasible (Schwalbe, 2015). The scope of this particular project is to develop a computer based system for assisting the TAHS program that will help the placement of the interested students in the manufacturing sector. The project will be supervised from time to time to ensure it does not move out of scope and suitable changes can also be implemented as per the requirements.
The list of resources is shown as follows.
Resource Category
Resource Name
Max. Units
Std. Rate
People
Project Manager
100%
$ 150.00/hr
Project Supervisor
100%
$ 110.00/hr
Finance Manager
100%
$ 125.00/hr
Technical Expert
100%
$ 95.00/hr
Project Team Members
100%
$ 165.00/hr
Technology
Hardware and Software Costs
$ 15,000.00
Development and Other Costs
$ 10,000.00
The facilities will be provided in a specific project camp and travel and accommodation costs will be provided to the project team members as per the expenses.
Part Three: Work Breakdown Structure
The entire duration of the project, resource allocation and estimated budget costs of the project are shown in the following table.
Task Name
Start
Finish
Resource Names
Cost
Development of Computer-Based System for Managing TAHS
Tue 2/5/19
Mon 7/8/19
$ 243,320.00
Initiation phase
Tue 2/5/19
Tue 2/19/19
$ 22,480.00
Requirement analysis of the project
Tue 2/5/19
Fri 2/8/19
Project Manager, Project Supervisor
$ 8,320.00
Develop an initial plan for the computer based system
Mon 2/11/19
Fri 2/15/19
Project Manager, Project Supervisor
$ 10,400.00
Analyze the feasibility of the project
Mon 2/18/19
Tue 2/19/19
Finance Manager, Project Supervisor
$ 3,760.00
Milestone 1: Proceed with the Plan
Tue 2/19/19
Tue 2/19/19
$ 0.00
Planning phase
Wed 2/20/19
Wed 3/6/19
$ 18,480.00
Identification of Project Resource Requirements
Wed 2/20/19
Fri 2/22/19
Project Supervisor
$ 2,640.00
Prepare Project Schedule and Budget
Mon 2/25/19
Tue 2/26/19
Finance Manager, Project Supervisor
$ 3,760.00
Create Project Team
Wed 2/27/19
Wed 2/27/19
Project Manager
$ 1,200.00
Develop Project Execution Plan
Thu 2/28/19
Mon 3/4/19
Project Supervisor, Project Team Members, Technical Expert
$ 8,880.00
Allocate Budget and Resources for Project
Tue 3/5/19
Wed 3/6/19
Finance Manager
$ 2,000.00
Milestone 2: Proceed to System Design
Wed 3/6/19
Wed 3/6/19
$ 0.00
Design phase
Thu 3/7/19
Wed 4/17/19
$ 77,400.00
Design the Computer Based System
Thu 3/7/19
Wed 3/20/19
Project Team Members, Technical Expert, Hardware and Software Costs[1]
$ 35,800.00
Develop System Features
Thu 3/21/19
Wed 4/3/19
Project Team Members, Technical Expert
$ 20,800.00
Coding and Design
Thu 4/4/19
Wed 4/17/19
Project Team Members, Technical Expert
$ 20,800.00
Milestone 3: Completion of Design
Wed 4/17/19
Wed 4/17/19
$ 0.00
Testing phase
Thu 4/18/19
Wed 5/1/19
$ 20,800.00
White Box Testing
Thu 4/18/19
Fri 4/19/19
Project Team Members, Technical Expert
$ 4,160.00
User-acceptance Testing
Mon 4/22/19
Tue 4/23/19
Project Team Members, Technical Expert
$ 4,160.00
Performance Testing
Wed 4/24/19
Thu 4/25/19
Project Team Members, Technical Expert
$ 4,160.00
Black Box Testing
Fri 4/26/19
Mon 4/29/19
Project Team Members, Technical Expert
$ 4,160.00
System Performance Testing
Tue 4/30/19
Wed 5/1/19
Project Team Members, Technical Expert
$ 4,160.00
Milestone 4: Testing Complete and Launch
Wed 5/1/19
Wed 5/1/19
$ 0.00
Preparation for System Implementation
Thu 5/2/19
Fri 6/28/19
$ 87,360.00
Enrollment of Interested Students
Thu 5/2/19
Wed 5/15/19
Project Manager, Project Supervisor
$ 20,800.00
Analyze Training Requirements
Thu 5/16/19
Fri 5/17/19
Project Manager, Project Supervisor
$ 4,160.00
Conduct Discussion Session with the Training Faculty
Mon 5/20/19
Tue 5/21/19
Project Manager, Project Supervisor
$ 4,160.00
Set Up Training Rooms
Wed 5/22/19
Fri 5/24/19
Project Manager, Project Supervisor
$ 6,240.00
Set Up Training Equipments
Mon 5/27/19
Tue 5/28/19
Project Manager, Project Supervisor
$ 4,160.00
Set Up Training Schedule
Wed 5/29/19
Thu 5/30/19
Project Manager, Project Supervisor
$ 4,160.00
Allocate Faculties to Training Modules
Fri 5/31/19
Mon 6/3/19
Project Manager, Project Supervisor
$ 4,160.00
Conduct First Phase of Training
Tue 6/4/19
Mon 6/24/19
Project Manager, Project Supervisor
$ 31,200.00
Assess Skills of the Students
Tue 6/25/19
Wed 6/26/19
Project Manager, Project Supervisor
$ 4,160.00
Evaluate Training Results
Thu 6/27/19
Fri 6/28/19
Project Manager, Project Supervisor
$ 4,160.00
Milestone 5: System Implementation Complete
Fri 6/28/19
Fri 6/28/19
$ 0.00
Closing Phase
Mon 7/1/19
Mon 7/8/19
$ 16,800.00
Review and Appraisal
Mon 7/1/19
Thu 7/4/19
Project Manager
$ 4,800.00
Finish All Payments
Fri 7/5/19
Mon 7/8/19
Development and Other Costs[1], Finance Manager
$ 12,000.00
Milestone 6: Stakeholder Sign Off
Mon 7/8/19
Mon 7/8/19
Finance Manager, Project Manager, Project Supervisor, Project Team Members, Technical Expert
$ 0.00
Part Four: Risk Analysis and Plan
Assumptions
The following assumptions have been made in the project.
The project will be completed within the given timeframe.
The estimated budget will be sufficient for the project.
The project benefits will be realized within 6 months of completion.
Risk Identification
The five risks identified for the project are as follows.
Time overshoot may lead to additional expenses in the project.
Budget overshoot can be a major risk if the estimation is not done properly.
Legal risks can occur if the placement process is not licensed and authorized by the relevant governing body.
Poor quality hardware may lead to the failure of the development of the system.
The students may not be ready to take part in the training system.
Risk Management Strategy
The risk management strategy for each of the identified risk is described as follows.
Appropriate project roadmap is to be developed along with the schedule that must be followed throughout the project.
Accurate estimation of budget should be done along with consideration of buffer budget.
Apply for training and placement licenses before proceeding with the project.
Procure hardware and other equipments from a reliable vendor.
Integrate the training program with the course modules gradually for the students.
Part Five: Quality Management Plan
The philosophy of the team is to ensure the project plan is closely followed and all the customer requirements are met before signing off.
Verification Activities
Validation Activities
Verify the feasibility of the project plan
Validate project proposal
Verify the availability of resources for project
Validate project charter
Verify the program requirements
Validate launch of system
Verify training and placement license
Validate project report
Part Six: Closure and Evaluation
Annotation 1: Binder, J. (2016). Global project management: communication, collaboration and management across borders. Routledge.
According to the authors, project evaluation is one of the most vital parts of a project. While the main part of the project is done through the execution phase, it is important to determine whether all requirements have been met and the project has been successfully completed. This process is done during the project evaluation phase where all the project progresses are checked and validated. Moreover, it is also checked whether all the project milestones have been successfully fulfilled before validating the completion of the project. The authors also emphasized that the project must be evaluated by the project manager with the assistance of a technical expert if necessary and the project manager will have the right to restart the project execution if the evaluation results show that all the requirements have not been met.
Annotation 2: Kerzner, H., & Kerzner, H. R. (2017). Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons.
The authors have described several methods for conducting the evaluation process of the project. According to them, creating an evaluation checklist is an effective way of evaluating the outcomes of the project. The checklist will remind the project manager to identify all necessary aspects and requirements of the project. Another method suggested by the authors is periodic evaluation of the project that can be done in parallel with the execution of the project.
Annotation 3: Marchewka, J. T. (2014). Information technology project management. John Wiley & Sons.
As per the authors, generally project evaluation is followed by project closing. However, there are many project managers who rush to close the project in order to avoid budget and time overshoots and deliver the project to the client within time. The authors have warned against using this approach as skipping the evaluation process may lead to serious complications in the project outcome. The authors have emphasized that project evaluation is an integral part of any project and must not be skipped even if it requires some additional time or budget.
Closure Checklist
The closure checklist is developed as follows.
The system has been successfully developed and launched.
The faculty stuffs are well trained for the program.
The interested students are enrolled for the program.
All risks and issues have been successfully addressed.
Project Evaluation
The project’s MOV will be evaluated based on the quality of recruitments done after the program is completed (Marchewka, 2014). The new recruitments should be well trained in the program and will be able to integrate with the industry’s operational standards and requirements. A timeline has been set at 6 months for realizing the benefits after the first phase of the program.
References
Aga, D. A., Noorderhaven, N., & Vallejo, B. (2016). Transformational leadership and project success: The mediating role of team-building. International Journal of Project Management, 34(5), 806-818.
Binder, J. (2016). Global project management: communication, collaboration and management across borders. Routledge.
Burke, R., & Barron, S. (2014). Project management leadership: building creative teams. John Wiley & Sons.
Conforto, E. C., Salum, F., Amaral, D. C., da Silva, S. L., & de Almeida, L. F. M. (2014). Can agile project management be adopted by industries other than software development?. Project Management Journal, 45(3), 21-34.
Crawford, J. K. (2014). Project management maturity model. Auerbach Publications.
Harrison, F., & Lock, D. (2017). Advanced project management: a structured approach. Routledge.
Heldman, K. (2018). PMP: project management professional exam study guide. John Wiley & Sons.
Kerzner, H., & Kerzner, H. R. (2017). Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons.
Kilibarda, G. D., Šobaji?, V. M., Beri?, I. M., & Jovanovi?, P. M. (2016). Software project management. Tehnika, 71(1), 145-152.
Kundra, T., & Sharma, A. (2015). Software project management. Int. J. Res.
Lee, M. R. (2016). Leading virtual project teams: Adapting leadership theories and communications techniques to 21st century organizations. Auerbach Publications.
Marchewka, J. T. (2014). Information technology project management. John Wiley & Sons.
Niazi, M., Mahmood, S., Alshayeb, M., Qureshi, A. M., Faisal, K., & Cerpa, N. (2016). Toward successful project management in global software development. International Journal of Project Management, 34(8), 1553-1567.
Ramazani, J., & Jergeas, G. (2015). Project managers and the journey from good to great: The benefits of investment in project management training and education. International Journal of Project Management, 33(1), 41-52.
Redick, A., Reyna, I., Schaffer, C., & Toomey, D. (2014). Four-factor model for effective project leadership competency. Journal of Information Technology and Economic Development, 5(1), 53.
Schwalbe, K. (2015). Information technology project management. Cengage Learning.
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