PDC87022 The National Safety And Quality Health Service Standards

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PDC87022 The National Safety And Quality Health Service Standards

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PDC87022 The National Safety And Quality Health Service Standards

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Course Code: PDC87022
University: Central Queensland University

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Country: Australia


Explain your understanding of two of the NSQHS standards and discuss relevant clinical nursing experiences from your clinical practicum, providing justification for each based on these patient care experiences. 
The NSQHS can be found here: https://www.safetyandquality.gov.au/our-work/assessment-to-thensqhs-standards/nsqhs-standards-second-edition/


In this particular interview, I will select two NSQHS then I will link them to the experiences from the undergraduate clinical placement then provide a thorough and detailed response to the interview question .I will also use the Gibbs reflective model in the interview .I prefer using this model due to its effectiveness when reflecting on different nursing practices (Williams, Woolliams, & Spiro, 2012). The two National Safety and Quality Health Standards that I will focus on in the interview are medication safety and communication for patient safety.
During my clinical placement at the Intensive care unit, I was the one who was assigned to carry out medication documentation and administer drugs at some extent. I had to ensure that I administer drugs to different patients .I always ensured that all the rights of medication are adhered to and they include the right dose, right drug, right time and the right patient. There were was no single incidence of negligence such as subjecting the wrong medication to the wrong patient.
During my clinical placement, I was the one who was given the task to ensure that I motivate all the patients and their family members on the importance of sharing information. We were also encouraged as healthcare workers to share or communicate frequently regarding the condition of the patient so that there is better outcome.
During all the two scenarios, I was a very happy healthcare provider. Since I am always empathetic, I felt that the patients would receive the correct medication and dose while there would also be communication amongst the patients and their family members and amongst the healthcare providers. I also felt very motivated to act as nurse leader where I would ensure that medication safety and communication for patient safety are adhered to any given time.
All parts of the experience were positive and everything worked in my expectations. The only difficulties that I experienced was the workload at the Intensive Care Unit but since it improves patient outcome, I have no problem with working too much (Vincent & Amalberti, 2015). The concepts of communication for patient safety and and risk management were well covered .I actually feel that everything was done correctly and I don’t see anywhere or anything that I would do differently.
Medication safety is one of the National Safety and Quality Health Service Standards. The objective of this standard is to ensure that the correct medicine or drug,the right dose,the right route of administration and the correct patient gets the prescribed medicine(Goodman et al., 2016). According to studies, 12% of the mortality rates in Australia are as a result of wrong medication and that is why this NSQHS was implemented (Clevenger, Mallett, Klein, & Richards, 2015). These act of ensuring that the nurses adhere to all medication is just a precautionary measure to reduce on those death rates. Furthermore, the Intensive Care Unit is out of bounds to unauthorized individuals (Frew, Alexander, Hood, & Acornley, 2016). Medication safety is therefore a very important NSQHS that all the other healthcare facilities should adhere to.
In the second scenario ,I had to ensure that there was communication from all fronts.I had to ensure that there is communication between the patient and the caregiver.I also ensured that the care giver would communicate with the family members and tell them the importance of the nursing interventions (Shander, Isbister, & Gombotz, 2016). Besides,I had to also ensure that there is communication and collaboration amongst the different healthcare providers.the healthcare providers were supposed to share information on how well the condition of the patient would be handled.
This act of communication is one of the NSQHS under communication for patient safety. It involves an interchange of information between different parties but with a common objective (Raj, 2014).. The objective in this case is to improve patient outcome and protect the public form harm. All Healthcare organizations should therefore ensure that they work along the communication for patient safety NSQHS.
From the two scenarios, I have learnt that communication for patient safety and medication safety  are very important NSQHSS .They all have a common objective of protecting both the patient and the healthcare worker from infections(Duffy, 2013). In the two scenarios, the healthcare facility that I worked during my placement have made sure that all the practices are in line with the NSQHS (Edvardsson, Watt, & Pearce, 2016). From the scenario, I have also learnt that my strengths are empathy and critical thinking. Could it have been not for empathy, I doubt if I would have considered all those precautionary measures before drugs are finally given to the patien.
Action Plan
In future, I would wish to advocate that all the NSQHS are taken into consideration at any healthcare facility .I would prioritize risk management since I have to be safe so that I can protect others (Healy, 2016). The experience was generally educative and what I would specifically do to improve my nursing practice is regular attending of seminars so that I gain the necessary knowledge on effective communication for patient safety and medication safety.
Clevenger, B., Mallett, S. V., Klein, A. A., & Richards, T. (2015). Patient blood management to reduce surgical risk. British Journal of Surgery, 102(11), 1325-1337. doi:10.1002/bjs.9898
Duffy, J. R. (2013). Quality Caring in Nursing and Health Systems. doi:10.1891/9780826110152
Edvardsson, D., Watt, E., & Pearce, F. (2016). Patient experiences of caring and person-centredness are associated with perceived nursing care quality. Journal of Advanced Nursing, 73(1), 217-227. doi:10.1111/jan.13105
Frew, N., Alexander, D., Hood, J., & Acornley, A. (2016). Impact of a blood management protocol on transfusion rates and outcomes following total hip and knee arthroplasty. The Annals of The Royal College of Surgeons of England, 98(6), 380-386. doi:10.1308/rcsann.2016.0139
Goodman, D., Ogrinc, G., Davies, L., Baker, G. R., Barnsteiner, J., Foster, T. C., … Thor, J. (2016). Explanation and elaboration of the SQUIRE (Standards for Quality Improvement Reporting Excellence) Guidelines, V.2.0: examples of SQUIRE elements in the healthcare improvement literature. BMJ Quality & Safety, 25(12), e7-e7. doi:10.1136/bmjqs-2015-004480
Healy, J. (2016). Improving Health Care Safety and Quality. doi:10.4324/9781315588049
Raj, V. (2014). Chapter-13 Clinical Governance. Handbook of Healthcare Quality and Patient Safety, 165-173. doi:10.5005/jp/books/12287_13
Shander, A., Isbister, J., & Gombotz, H. (2016). Patient blood management: the global view. Transfusion, 56, S94-S102. doi:10.1111/trf.13529
Vincent, C., & Amalberti, R. (2015). Safety in healthcare is a moving target. BMJ Quality & Safety, 24(9), 539-540. doi:10.1136/bmjqs-2015-004403
Williams, K., Woolliams, M., & Spiro, J. (2012). Using a framework for reflection: Gibbs’ reflective cycle. Reflective Writing, 90-102. doi:10.1007/978-0-230-37724-0_16

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