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PMIT-Information System In Health Department
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PMIT-Information System In Health Department
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Course Code: PMIT
University: Victorian Institute Of Technology
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Country: Australia
Consider the following business case study on Improving Public Health Informatics. As a competent project manager working for a consulting company, the Program manager has called you in for advice on the current project communication plan. Please bear in mind that you are acting independently, and as an experienced PM write a report on the following points:
1. Report your assessment of the current project communication plan.2. Compare your assessment with sound project management practices.3. Recommend a communication plan for future project involving stakeholders from different sectors4. Justify your recommendation
Introduction
The case study is regarding the information system of the County Health Department. Currently, the County Health Department has the information system where the storage of data can be done effectively. However, the flexibility is missing from the way of storing the data. The patients have to enter the same data in different clinical field. In the other way it can be said the centralization of the database is missing [2]. The reporting of the infectious diseases are neglected for the inefficiency of the existing information system. In this situation a project has been developed regarding the improvisation of the information system of the County Health Department which will develop the integrated health informatics system [5]. The main objective of this paper is to evaluate the existing communication plan in the organization and the comparison of the project management practices. Certain recommendations have been made for the improvisation of the projects. The recommendations has been made on the basis of the findings from the discussion.
Discussion
Report regarding the current communication plan:In order to discuss the communication plan the classification of the stakeholders are needed to be done. In the communication plan regarding the project of improvisation of the current information system in County Health Department, the stakeholders are client, senior manager, sponsors, team members of the project team, subcontractors, suppliers, unions and government agencies, news media and the community.In order to get the effective result in the delivery of the outcome in the project and managing of the stakeholders in the project the communication plan needs to be effective and realistic. It has been detected that the communication problem is happening between the different stakeholders in the project [2]. The lack of the flow of communication between the different stakeholders in this project can lead to different problems which includes the scope creep of the project and unnecessary delay. Further, one of the stakeholders involved in the project is media [1]. Due to the miscommunication the media can inform wrong information about the progress and update of the project to the common people [3]. The overall effect of the lack of communication can generate negative impact on the common people regarding the development of the project which is not desirable. It can be said that the existing communication plan is not suitable for the management of the project in an effective way.
Assessment of the communication plan and the project management practice:
The outcome of the project can be successful along with meeting all the requirements can be done if the stages described in the project management practices has been described properly. In the project management practice there are five stages in the project life cycle which are needed to be maintained during the development of the project [3]. These five stages are- initialization of the project, gathering the requirements of the project,planning of the project, execution of the project, monitoring and control of the project and the closing of the project. Maintaining all these stages during the development of the project will mitigate the chances of the scope creep in the project and help to deliver the right outcome.
The evaluation of the communication plan of for the information system can be analyzed with the reference of the project management practices. This analysis will indicate the effectiveness of the existing communication plan and will indicate the existing flaws in the flow of the communication. The project management practices support the flow of communication between different stakeholders during the development of the project [4]. In this case, it has been seen the flow of the communication between different stakeholders is not sufficient for the understanding the requirement. The requirement gathering phase is important phase for the development of the project. The lack in the understanding the requirement of the client can lead to the scope creep in the project [6]. The scope creep indicates sudden changes in the requirements of the project during the development phase. The lack of communication present with the project team members and the clients will lead to the sudden changes in the requirement of the project. It can be said from this point that the existing communication plan is not following the conventional practices of the project management.
The government agencies are needed to be informed about the update of the progress of the project. However, there is no way of communication specified in this case. The employees will be informed about the progress of the project. However, it has been seen that the main flaw in the existing communication plan is the lack of communication between the clients and the project team members.
Recommendations:
Certain recommendations can be made for the improvement of the communication system in the project. The communication between the project team and the client can be improvised. On the other hand the communication between the project team members and the government agencies can be initiated so that the media and the government can get the right progress report about the development of the project. This flow of communication will be helpful for the people to get updated about the progress of the project.
Justification for the recommendation:
In the project discussed in the paper, the type of the project is government owned project. However, there is a communication flow between the project management team and the government agencies [7]. In this situation it is recommended that the communication flow between the other stakeholders like clients and the media can be improved so that the right information can be accessed by all the stakeholders during the course of the improvisation of the information system of the County Health Department.
Conclusion
The discussion of the paper is regarding the improvement of the existing health information system of the County Health Department. In this context the detailed discussion about the communication for the project implementation regarding the improvisation of the existing system has been discussed. The lack of the communication in the communication plan has been notices in the given communication plan in the case study. The consequences of the lack of the flow of communication has been evaluated and the assumption can be made regarding this. In order to avoid the negative effect on the flow of the communication on the development of the project certain recommendations have been made. It can be said that the proper flow of the communication will help the project to deliver the right outcome.
References
[1]Austin, Erica Weintraub, and Bruce E. Pinkleton. Strategic public relations management: Planning and managing effective communication campaigns. Routledge, 2015.
[2]Lee, Margaret R. Leading virtual project teams: Adapting leadership theories and communications techniques to 21st century organizations. Auerbach Publications, 2016.
[3]Binder, Jean. Global project management: communication, collaboration and management across borders. Routledge, 2016.
[4]Badewi, Amgad. “The impact of project management (PM) and benefits management (BM) practices on project success: Towards developing a project benefits governance framework.” International Journal of Project Management 34, no. 4 (2016): 761-778.
[5]Yassine, Ali. “MANAGING THE DEVELOPMENT OF COMPLEX PRODUCT SYSTEMS–WHAT MANAGERS CAN LEARN FROM THE RESEARCH.” IEEE Engineering Management Review (2018).
[6]Muszynska, Karolina, V. Dermol, A. Trunk, G. Ðakovic, and M. Smrkolj. “Communication management in project teams–practices and patterns.” Managing Intellectual Capital and Innovation for Sustainable and inclusive Society (2015): 1359-1366.
[7]Cooper, Robert G., and Anita F. Sommer. “The Agile–Stage?Gate Hybrid Model: A Promising New Approach and a New Research Opportunity.” Journal of Product Innovation Management 33, no. 5 (2016): 513-526.
[8]Landaeta Olivo, Jose Francisco, Javier García Guzmán, Ricardo Colomo-Palacios, and Vladimir Stantchev. “IT innovation strategy: managing the implementation communication and its generated knowledge through the use of an ICT tool.” Journal of Knowledge Management 20, no. 3 (2016): 512-533
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