Victoria University Information Systems Consulting

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Victoria University Information Systems Consulting

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Victoria University Information Systems Consulting

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Question:
Discuss about the Victoria University Information Systems Consulting.

Answer:

Introduction
Scuba Booking System has been developed to overcome the manual errors and difficulties in the methodology followed by Sub-Sea adventure.
The document would focus upon the user training requirements for the new system. There would be five broad phases in the project viz. define, measure, analyse, improve and control. The staff that would be employed to execute each of these tasks would include Project Manager, Business Analyst, Consultants, Administrative Staff, Technical Support Staff, Helpdesk staff, Technical Writers and Trainers. Each of the phases in the project would have a number of underlying sub-phases which would help in the simpler execution of each of the step and would also help in the better understanding for the management team (Chittoor, 2012).
Project scope
The basic aim of the project would be to deliver an automated booking system for Sub-Sea Adventures in order to overcome the manual errors in the process. The business needs that would be addressed by the system would be to have an easy-to-use and an easy to understand automated system in place. There would be a number of benefits that will be achieved through the system which are as described below:

The errors that the manual system is prone to will be overcome by an automated system. The users will be trained on the new system which would make them adapt to the changes quickly and also understand each and every single feature of the same.
It would also help the users to gain knowledge of the probable risks and the measures to adapt in case of an occurrence of such an event.
Transitioning of the system all of a sudden often leads to uncomfortable users which causes decrease in productivity and efficiency. Proper rounds of training would help in the avoidance of such scenarios as the users will have complete clarity of the system.

The project would focus upon maintaining the maximum clarity among the users with an intent to explain and discuss each of the functionality and feature of the system in finest detail to leave no scope for the doubts and confusions.

Project approach
The approach that would be followed by the project would be the Sig Sigma approach which would be divided in five key phases as:

Define – 6 days
Measure – 3 days
Analyse and execute – 12 days
Improve – 5 days
Control – 5 days

There would be sub-phases in each of the five phases. Define phase would be the initial phase which would revolve around the basic planning that would be needed to understand the objectives and aim. The next phase would be the measure phase wherein the roles and responsibilities of each trainer would be quantified as per the needs of the users and the strength of the same (Umsl.edu, 2016). Analyse and execute would include the actual execution of the training program followed by the steps to improve the same and to provide trainings for the users who missed out earlier. It would also include the query resolution and a round of frequently asked questions. The last phase would be of monitoring and control which shall include the doubts raised by the users during the actual hands-on the system (Contentextra, 2016).
Resources
The people that would be necessary during the project would include the following (Projectsmart, 2016):

Project Manager
Business Analyst
Consultants
Administrative Staff
Technical Support
Help-desk
Technical Writers
Trainers

The hardware requirements of the project would include:

Machine in the form of tablet or a computer system to run the application and that shall be enabled with camera, speakers and microphones.
An external server of email/messaging.
Server for the purpose of storing the homework.
Server for the storage of information around tutor and student information.
Multiple external servers for publishing purpose.

Budget
The overall cost that would be spent on the project would revolve around the two major categories as:

Hardware Cost
People Cost

The entire budget for the project would come out to be AU$22500.

Cash Flow
Project schedule

Project start date: 20th June 2016
Project end date: 25st July 2016
Project duration: 26 days

(Gantt.com, 2016)

References
Chittoor, R. (2012). Six Sigma and Project Management. [online] Project-Management.com.
Contentextra, (2016).
Gantt.com. (2016). What is a Gantt Chart? Gantt Chart Information, history and Software.
Projectsmart, (2016).
Umsl.edu. (2016). Project Management: Tools & Techniques.

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