WHSM01 Bachelor Of Health Services Management

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WHSM01 Bachelor Of Health Services Management

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WHSM01 Bachelor Of Health Services Management

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Course Code: WHSM01
University: Charles Darwin University

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Country: Australia


In this discussion paper, describe why it is important to:
Understand issues through multiple theoretical perspectivesUnderstand and use ethical and legal decision making processesBe aware of how one’s own values, beliefs, and experiences may impact actions takenIdentify a health / human service issue and describe why it is important to you and what makes it an issueReflect on your own values/beliefs that may be challenged or validated with this issueDiscuss the ethics/codes of ethics you would consider, the legal frameworks you would need to abide by, and the theoretical perspectives you would use to examine the issueDetermine the processes you would take to critically analyze and make decisions to resolve or solve this situation as a manager in the health and human services
You do not need to fully resolve or solve the issue, sometimes this is not possible, but this paper should clearly show the critical thinking and decision making that went into your final assessment of this issue. This is a discussion paper to show your understanding of the processes and considerations needed when examining issues in HHSM.
Write this paper using APA style and formatting. It should be 3-4 pages in length. Remember to include a title page and reference page. Save your file using your last name and first initial (for example: WinogradR Assignment 1.doc – this makes it easier for your instructor to manage the assignments). Upload your paper to the appropriate D2L drop box on or before the due date. 


Theories are generally formulated and articulated to predict, elucidate as well as understand a situation or phenomenon, and in several events, to extend and challenge present knowledge within the limit of crucial bounding conventions or assumptions. It is important to understand issues through the theoretical framework because it is the structure which can support or hold certain practice measures (Alqahtani et al., 2017). Moreover, the theoretical approach introduces as well as defines the theories which explain the reasons for a study’s research problem. Theoretical framework is important because it helps the nurses to organize their ideas and thoughts to provide better care (Healy, 2014). For example, the critical theory or framework offers the principles which underpin practice as well as aid to promote further nursing knowledge.
Importance of Ethical and Legal Decision-Making
Ethical and legal decision-making process helps nurses to protect patients’ rights, maintain patients’ dignity, and respect their patients. It helps nurses to establish a setting of respect as well as mutual trust between healthcare specialists and patients (Haw et al., 2015). The ethical and legal decision-making process plays an integral role in regards to quality of care, safety, confidentiality, and privacy of patients. It helps nurses to promote health, care for the sick, and prevent diseases. Additionally, ethical and legal decision-making process helps in creating awareness, improving the quality of decision-making process, and facilitating care strategies.  Codes of ethics and legal regulation are critical guidance for nurses as they assist nurses in service delivery and provision of quality care.
Assessing the significance of a patient’s ethnicity, values, and experiences when planning, providing, or examining care is very important for care delivery. Being aware of one’s own values, experiences, and beliefs enable the nurses to identify ways in which the patient’s culture affect his or her wellbeing or health and remain welcoming, respectful, and accepting of humans’ dignity. Awareness of patients’ values, experiences, and beliefs enables the nurse to facilitate more holistic plans and evaluations of care.
Critical Issue Health Issue
Diabetes is a critical health issue which affects many people worldwide. It is a global health issue because it results in permanent disability, and negative impacts on the economy, poor health, and loss of life (Hsu et al., 2015). Diabetes is important to me because it is currently a global epidemic and the World Health Organization anticipates that by 2030 will be the sixth primary cause of worldwide deaths (Pettitt et al., 2014). Additionally, diabetes is an important health issue because its cost is increasingly rising resulting in the need for affordable, effective, and efficient treatment. The healthcare professionals should, therefore, come up with or encourage lifestyle programs such as dietary meals and physical activity to aid in the prevention of diabetes.
It is important to note that beliefs or values play a critical role in informing the way health services are both offered or delivered and received. One of my values which may be validated by the above health issue includes respect. Diabetes would enable me to carefully listen to the patients and attend to them with respect and dignity, and have the patients’ documents treated with confidentiality and have their security and privacy protected. I would have to respect diversity amidst communities, families, age, culture, and gender (James, 2015). Another value which would be validated includes working in partnership or collaboration. I would have to maintain authentic relationship with other health care providers, the family members of the patient, and wider community (O’hagan et al., 2014).
Codes of Ethics
Some of the codes of ethics I would consider in care delivery include dignity, confidentiality, privacy, and respect. I would have to understand and help the patients and their family members by demonstrating, honesty, kindness, courtesy, and sincerity. Dignity and confidentiality would aid in customer satisfaction. One of the legal frameworks I would abide with includes the health belief model. I would motivate the diabetic patients to undertake positive health actions such as nutritious diet and physical activity to avoid adverse health consequences (Green & Murphy, 2014). Conversely, I would use conflict theory as theoretical perspective to examine the health issue. I would consider social inequality to determine the patients’ health quality since individuals from marginalized communities are more likely to contract diabetes due to lack of nutritious diets such as vegetables and fruits.
Leadership Theory
I would use transformative leadership theory to manage the health issue. In transformational leadership, the employees would see the leaders’ behaviors and get inspired for change (Wong, 2015). As a transformational leader, I would provide a vibrant vision of the future; which would aid in motivating the care providers. I would ensure that integrated teams jointly work for innovativeness and better service delivery. Transformational leadership theory involve the leader empowering the staff by permitting persons to lead particular aspects of an initiative on the basis of their abilities as well as areas of expertise, for example, to encourage personal leadership skills development to improve staffs’ skills and future career prospect. I would also explore obstacles and identify conflict when it arises and collaboratively work with the employees to resolve the problem. I would basically focus on processes which motivate employees to perform to their full ability or potential.
Process of Decision-Making
The process I will use to critically analyze and make decisions include gathering information, identifying alternatives, weighing evidence, choosing among alternatives, and taking action. First, I would have to collect information in regards to critical ways of reducing diabetes after which choose the best options among the gathered alternatives to make a coherent decision. I believe Lifestyle intervention program will be the most appropriate way to overcome diabetes. The intervention program will target physical activity, diet, and alcohol and smoking as cessation.
Alqahtani, A. A., Crowder, R., & Wills, G. (2017). A framework for the adoption of EHRs by primary healthcare physicians in the Kingdom of Saudi Arabia.
Green, E. C., & Murphy, E. (2014). Health belief model. The Wiley Blackwell encyclopedia of health, illness, behavior, and society, 766-769.
Haw, S. K., Haw, S. C., Wong, C. O., & Lim, Y. P. (2015). LearnCube: A conceptual framework for e-learning implementation in secondary school. Indian Journal of Science and Technology, 8(32).
Healy, K. (2014). Social work theories in context: Creating frameworks for practice. Palgrave Macmillan.p. 96-123
Hsu, W. C., Araneta, M. R. G., Kanaya, A. M., Chiang, J. L., & Fujimoto, W. (2015). BMI cut points to identify at-risk Asian Americans for type 2 diabetes screening. Diabetes care, 38(1), 150-158.
James, K. (2015). Science and Native American Communities. In Science, Religion and Society (pp. 68-80). Routledge.
O’hagan, S., Manias, E., Elder, C., Pill, J., Woodward?Kron, R., McNamara, T., … & McColl, G. (2014). What counts as effective communication in nursing? Evidence from nurse educators’ and clinicians’ feedback on nurse interactions with simulated patients. Journal of advanced nursing, 70(6), 1344-1355.
Pettitt, D. J., Talton, J., Dabelea, D., Divers, J., Imperatore, G., Lawrence, J. M., … & Saydah, S. H. (2014). Prevalence of diabetes in US youth in 2009: the SEARCH for diabetes in youth study. Diabetes care, 37(2), 402-408.
Wong, C. A. (2015). Connecting nursing leadership and patient outcomes: state of the science. Journal of Nursing Management, 23(3), 275-278.

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